Support
Short answers for filling, posting, the phone flow, and billing. Write support@onedropapp.com if you still need a person.
How does filling a listing work?
You save the item once in OneDrop: photos, title, description, price, brand, size, and condition. On a computer, the extension opens the sell form you already have on Depop, Mercari, Poshmark, Vinted, Etsy, or Grailed and writes those fields in. eBay is different: OneDrop publishes through eBay’s seller API after you press Publish to eBay.
Do I still press Post?
Yes. OneDrop never presses Post, Publish, or a delete button on its own. After Fill, you check the form and press Post yourself. After a sale, items to remove wait until you confirm you took them down.
What is Send to app on a phone?
On a listing, Send to Depop (or Mercari, Poshmark, Vinted, Etsy, or Grailed) shares or downloads the photos, copies the title, description, price, and size, and opens that app or its sell page. You paste and post there. Then tap I posted it so OneDrop can mark it posted manually.
What do Free and OneDrop Pro include?
Free is 25 active listings and 25 AI drafts each calendar month (UTC). OneDrop Pro is $12 a month for 1,000 active listings and 300 AI drafts a month. Both include the photo editor, sales stats, CSV, and items to remove.
How do I cancel?
Open Settings and choose Manage or cancel billing. That opens the Stripe customer portal. Canceling stops the next charge. The plan returns to Free when Stripe says the subscription has ended. Card numbers stay at Stripe.